Support Board
Date/Time: Sat, 11 Jan 2025 04:35:22 +0000
S5 DOM sync with Sierra
View Count: 1797
| [2016-10-26 09:33:00] |
| User252419 - Posts: 235 |
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Hello, I want to see the orders I place in S5 DOM in Sierra. How can I do it? Thank you |
| [2016-10-26 17:16:41] |
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Make sure Sierra Chart is not in Trade Simulation Mode: http://www.sierrachart.com/index.php?page=doc/Trading.html#DifferenceBetweenSimAndNonSim Also refer to: http://www.sierrachart.com/index.php?page=doc/ChartTrading.html#ViewingOrdersOnTheChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-26 17:19:34] |
| User252419 - Posts: 235 |
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Can't I see the orders in Sim Mode if I'm in Sim DOM?
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| [2016-10-26 17:38:45] |
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Is Trade >> Trade Simulation Mode On enabled? It should not be.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-27 07:38:05] |
| User252419 - Posts: 235 |
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Is deactivated. However, I don't place orders with SierraChart DOM. I place orders with S5 DOM. So I'm wondering if it is possible to sync orders to SierraChart. Thank you, |
| [2016-10-27 07:56:36] |
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Do you see the orders listed on the Trade >> Trade Orders and Positions >> Orders tab?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-27 07:56:55
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| [2016-10-27 08:00:58] |
| User252419 - Posts: 235 |
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I'm placing orders in S5 Trade Demo and I don't see any order in Trade >> Trade Orders and Positions >> Orders tab
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| [2016-10-27 08:55:50] |
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What is Global Settings >> Data/Trade Service Settings >>Service Setting >> Server set to? It should be the Simulation server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-27 09:00:53] |
| User252419 - Posts: 235 |
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I changed it now to sim.gainfutures.com but still not working
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| [2016-10-27 09:45:19] |
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Make sure your reconnect to the data feed following these instructions after changing that setting: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-27 12:06:12] |
| User252419 - Posts: 235 |
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It seems I can not connected to the sim.gainfutures.com. I can only connect to prod.gainfutures.com This is the log message: GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2016-10-27 14:03:22 GainCapital FIX Trading socket (0) | Resolved address sim.gainfutures.com to IP 64.94.37.207. | 2016-10-27 14:03:22 GainCapital FIX Trading socket (79) | Connected. | 2016-10-27 14:03:22 GainCapital FIX Trading: Sending the Logon message. | 2016-10-27 14:03:22 GainCapital FIX Trading | Connected to trading server. | 2016-10-27 14:03:23 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2016-10-27 14:03:23 GainCapital FAST Data socket (0) | Resolved address sim.gainfutures.com to IP 64.94.37.207. | 2016-10-27 14:03:23 GainCapital FIX Trading: Received a Logout message. Text = User temporarily locked out | 2016-10-27 14:03:23 GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-10-27 14:03:23 GainCapital FIX Trading socket (79) | Shutdown and closed. | 2016-10-27 14:03:23 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-27 14:03:23 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-27 14:03:23 GAIN Capital/OEC | Disconnected from the trading server. | 2016-10-27 14:03:23 GainCapital FAST Data socket (80) | Shutdown and closed. | 2016-10-27 14:03:23 GainCapital FAST Data: Socket connection was closed without any logout messages sent or received. | 2016-10-27 14:03:23 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-10-27 14:03:23 GAIN Capital/OEC | Disconnected. | 2016-10-27 14:03:23 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-27 14:03:23 |
| [2016-10-27 17:19:40] |
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You will need to ask your broker Gain Capital to help you with the connection problem to the simulation server. Here is the relevant documentation: http://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-03 10:44:00] |
| User252419 - Posts: 235 |
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Hello, I'm finally connected to the Sim server and I see the orders in Trade >> Trade Orders and Positions >> Orders tab. But I don't see them plotted in the chart. The configuration I have is this: -Show order fills -Show Orders and positions Thank you, |
| [2016-11-03 17:17:01] |
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Make sure Trade >> Trade Simulation Mode On is disabled. Here are detailed instructions: http://www.sierrachart.com/index.php?page=doc/ChartTrading.html#ViewingOrdersOnTheChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-03 18:32:38] |
| User252419 - Posts: 235 |
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Trade Simulation Mode On is disabled but still not working.
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| [2016-11-03 18:45:48] |
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Do you have the proper Account number specified in the Account field in Global Settings >> Data/Trade Service Settings?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-11-04 06:14:46
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| [2016-11-07 09:58:07] |
| User252419 - Posts: 235 |
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Yes I have. And I can see the orders in Trade >> Trade Orders and Positions >> Orders tab but not in the charts. Thank you
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| [2016-11-07 18:53:26] |
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What is the symbol of the order and what is the symbol of the chart? There must be a mismatch there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-07 19:05:21] |
| User252419 - Posts: 235 |
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ESZ6 and ESZ6, they match
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| [2016-11-07 19:28:20] |
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Does the Trade Account of the order match the Trade Account set on the Trade Window for the chart: http://www.sierrachart.com/index.php?page=doc/TradeWindow.html#SelectingTradeAccount Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-07 19:43:56] |
| User252419 - Posts: 235 |
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In Orders and Positions window I see DEMO061719 in Trade account tab. And in Trade window I can only see E76103 (my live account) or Sim1 if I choose Trade Simulation Mode ON. I can not select DEMO06119
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| [2016-11-07 20:04:52] |
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You need to add that other account to File >> Data/Trade Service Settings in the Account field. Add it. You can have multiple accounts separated by a comma.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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