Support Board
Date/Time: Sat, 23 Nov 2024 17:00:20 +0000
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| [2013-07-28 21:11:29] |
| wavelive - Posts: 3 |
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Software version: 997 | 2013-07-28 21:09:23 Current Service Package: 3 | 2013-07-28 21:09:23 Usage end date: 2013-08-21 | 2013-07-28 21:09:23 Sierra Chart Historical Data Service is included. | 2013-07-28 21:09:23 Active service: Transact GSP | 2013-07-28 21:09:23 Time Zone: +00:00:00 (UTC+00) | 2013-07-28 21:09:23 2013-07-28 22:09:23 Local computer clock time | 2013-07-28 21:09:23 2013-07-28 21:09:23 GMT time | 2013-07-28 21:09:23 2013-07-28 21:09:23 Time zone adjusted time | 2013-07-28 21:09:23 Time difference to server time: 0 seconds. | 2013-07-28 21:09:23 Program path: C:\SierraChart\ | 2013-07-28 21:09:23 Data Files path: C:\SierraChart\Data\ | 2013-07-28 21:09:23 OS Version Number: 6.1 | 2013-07-28 21:09:23 GSP - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2013-07-28 21:09:31 GSP: Connecting to the server 127.0.0.1. Port 1869 | 2013-07-28 21:09:33 The network socket is connected. | 2013-07-28 21:09:33 GSP: Connected to server. | 2013-07-28 21:09:33 GSP Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.1.2. Provider Name: Transact Futures. | 2013-07-28 21:09:33 GSP - Server protocol version: 2. Client protocol version: 2. There is a protocol match. | 2013-07-28 21:09:33 GSP: Sending logon request message. | 2013-07-28 21:09:33 GSP: Market data feed reported to be lost. | 2013-07-28 21:09:41 GSP Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.1.2. Provider Name: Transact Futures. | 2013-07-28 21:09:41 GSP - Server protocol version: 2. Client protocol version: 2. There is a protocol match. | 2013-07-28 21:09:41 Transact Futures - Connection error: Invalid User or Password. | 2013-07-28 21:09:41 Transact Futures: Disconnected from the server. | 2013-07-28 21:09:41 |
| [2013-07-28 21:29:09] |
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This is the error you are getting: Transact Futures - Connection error: Invalid User or Password Please see this section for help with this: http://www.sierrachart.com/index.php?l=doc/TransAct.php#NotValidExipred Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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