Support Board
Date/Time: Fri, 10 Jan 2025 23:09:53 +0000
No Connection
View Count: 694
| [2016-10-17 08:05:25] |
| User22414 - Posts: 66 |
|
Property paid again, but it is not the reason why I get no connection. What happened suddenly? Can anyone help with TeamViewer?
|
| [2016-10-17 08:12:26] |
| |
|
Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-17 16:59:12] |
| User22414 - Posts: 66 |
|
I have probably paid back unnecessarily, since I had no connection. Now I wait the whole day the sierra itself announces and my problem accepts and something caused as always only the reference to the standard texts which are not a solution.
|
| [2016-10-17 17:21:18] |
| |
|
Select Help >> Accept Remote Assistance. After about 10 to 15 seconds you will see a team viewer window appear. Start an Account Support Ticket here: https://www.sierrachart.com/usercp.php?page=SupportTickets Let us know the ID and Password. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: