Support Board
Date/Time: Fri, 10 Jan 2025 23:00:10 +0000
LMAX Service Interruption
View Count: 1328
[2016-10-17 03:04:56] |
Sierra Chart Engineering - Posts: 104368 |
We are currently experiencing an interruption with the servers that our LMAX market data and trading service runs on. This is the announcement from them: Dear Sir/Madam, We experiencing a technical issue with our network. Your VPS is unreachable. Our engineers are working on the issue. We are going to inform you as soon as we managed to resolve this issue. Thank you for your understanding. For the time being use the LMAX GUI for trading. We also see there are no OCO orders currently running our server, so there is no concern with those. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-17 03:05:32
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[2016-10-17 05:18:50] |
Sierra Chart Engineering - Posts: 104368 |
The problem was resolved at 4:40 AM London time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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