Support Board
Date/Time: Fri, 10 Jan 2025 23:08:12 +0000
Platform taking long to open
View Count: 611
[2016-10-15 11:37:49] |
User529762 - Posts: 25 |
Hi Support , My platform is taking about 3 minutes to fully open and complete download? I am not sure if this is normal? I have deleted all Market Depth Data and all expired Symbols.Please advise if there is more I can check.
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[2016-10-15 12:59:12] |
Sierra Chart Engineering - Posts: 104368 |
Refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Also 3 minutes is a very long time. It should open in just a few seconds. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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