Support Board
Date/Time: Fri, 10 Jan 2025 23:09:58 +0000
Trade service log and missing historical data
View Count: 811
| [2016-10-14 12:25:33] |
| moya - Posts: 19 |
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Hello, Since this morning, when I start my SC platform, I receive this message log: Trade Activity Log: File read result: 108 records inserted. 0 records filtered. | 2016-10-14 14:12:06 Trade Activity Log: File date-time limits: Sim records date-time limit is 2016-09-29 00:00:00. Non-sim records date-time limit is 2016-07-13 00:00:00. Non-sim fill record date-time limit is 2015-10-15 00:00:00. | 2016-10-14 14:12:06 TransAct Trading | Request To Bypass Order Placement Has Been Received. | 2016-10-14 14:12:18 TransAct Trading | You Are Connecting To A Live Price Server | 2016-10-14 14:12:18 * TransAct Trading | Connected To Transact Price Server. | 2016-10-14 14:12:21 * TransAct Trading | Not requesting trade accounts from server because trading is not supported by server. | 2016-10-14 14:12:21 SC Data - All Services | Not requesting trade accounts from server because trading is not supported by server. | 2016-10-14 14:12:22 ________________________________________________________ And When I try to replay charts I got missing data. There are no data from september 2015 to december 2015. Thanks for your help. |
| [2016-10-14 16:42:59] |
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There is nothing unusual about this Trade Service Log. In regards to the missing data, it sounds like you are referring to a Continuous Futures Contract chart. Follow the instructions here to re-download the data: http://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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