Support Board
Date/Time: Fri, 10 Jan 2025 23:40:33 +0000
Problem with SC real time futures data and Infinity/TransAct
View Count: 754
| [2016-10-14 07:35:46] |
| moya - Posts: 19 |
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Hello, My new broker is Infinity Futures/TransAct. I selected them as service providers in "Data/Trade Service Settings" and kept "Allow Supports for SC Data Feeds" enabled because I want to use the SC data. When I start my SC platform, everything works fine and the connection to my broker is properly made. But there are no data. The SC data feed does'nt launch. I precise I am on SIM mode. Thanks for your help. |
| [2016-10-14 07:44:50] |
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What is one of the symbols you are not receiving market data for?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-14 08:13:14] |
| moya - Posts: 19 |
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It was FDAX, but it's okay now. I managed to make everything work fine. Thank you. |
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