Support Board
Date/Time: Fri, 10 Jan 2025 23:53:28 +0000
Missing ES intraday data
View Count: 727
[2016-10-12 21:01:32] |
User182649 - Posts: 31 |
Good afternoon. I am a subscriber to the SC real time data feed. I am missing about 3 months (6/6-9/7) of historical intraday data. This seems to have occurred when I updated to version 1469. I have tried everything that I can think of based on SC documentation including updating symbol lists, deleting and reloading intraday data, reloading historical data for all charts, etc. Any help is appreciated. Thanks |
[2016-10-13 00:06:03] |
Sierra Chart Engineering - Posts: 104368 |
Do you see this indicator after the symbol on the chart: [M]? This confirms you are using the correct symbol. If so, follow the instructions here to re-download the missing data: https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-10-13 00:42:37] |
User182649 - Posts: 31 |
Many thanks.
|
To post a message in this thread, you need to log in with your Sierra Chart account: