Support Board
Date/Time: Fri, 10 Jan 2025 22:56:24 +0000
REINSTAL PROBLEM
View Count: 899
[2016-10-11 16:33:05] |
User307013 - Posts: 16 |
hy get a hard drive crash and the analysis from backup didnt work anymore thanks Launching e:\SierraChart\SpreadsheetFileConverter.exe with parameters: "e:\SierraChart\Data\pcmais.scwbf" "pcmais.scss" 4260700 -culture=0 | 2016-10-11 16:32:38 Spreadsheet conversion process closed without indicating success. Exit code: 2148734720. | 2016-10-11 16:32:38 * Unable to open e:\SierraChart\Data\pcmais.scwbf because the spreadsheet file conversion failed. | 2016-10-11 16:32:38 * Launching e:\SierraChart\SpreadsheetFileConverter.exe with parameters: "e:\SierraChart\Data\pcmais.scwbf" "pcmais.scss" 4326236 -culture=0 | 2016-10-11 16:32:44 Spreadsheet conversion process closed without indicating success. Exit code: 2148734720. | 2016-10-11 16:32:44 * Unable to open e:\SierraChart\Data\pcmais.scwbf because the spreadsheet file conversion failed. | 2016-10-11 16:32:44 * Launching e:\SierraChart\SpreadsheetFileConverter.exe with parameters: "e:\SierraChart\Data\pcmais.scwbf" "pcmais.scss" 4391772 -culture=0 | 2016-10-11 16:32:46 Spreadsheet conversion process closed without indicating success. Exit code: 2148734720. | 2016-10-11 16:32:46 * Unable to open e:\SierraChart\Data\pcmais.scwbf because the spreadsheet file conversion failed. | 2016-10-11 16:32:46 * Launching e:\SierraChart\SpreadsheetFileConverter.exe with parameters: "e:\SierraChart\Data\pcmais.scwbf" "pcmais.scss" 4457308 -culture=0 | 2016-10-11 16:32:51 Spreadsheet conversion process closed without indicating success. Exit code: 2148734720. | 2016-10-11 16:32:51 * Unable to open e:\SierraChart\Data\pcmais.scwbf because the spreadsheet file conversion failed. | 2016-10-11 16:32:51 * Launching e:\SierraChart\SpreadsheetFileConverter.exe with parameters: "e:\SierraChart\Data\pcmais.scwbf" "pcmais.scss" 4522844 -culture=0 | 2016-10-11 16:32:54 |
[2016-10-11 17:46:40] |
Sierra Chart Engineering - Posts: 104368 |
Attach this file here: "e:\SierraChart\Data\pcmais.scwbf" Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile It can be privately attached. We will convert it for you and attach it here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-10-11 19:35:20] |
User307013 - Posts: 16 |
thanks for your support
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Private File Attachment Deleted. |
[2016-10-11 22:47:46] |
Sierra Chart Engineering - Posts: 104368 |
The converted file is attached.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
Private File |
[2016-10-13 10:30:35] |
User307013 - Posts: 16 |
sorry dont know how to download the file ?
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[2016-10-13 10:42:52] |
Sierra Chart Engineering - Posts: 104368 |
We have to set the permission on the file so that you can access it and only you. We can get to that in a few hours from now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-10-15 02:11:17] |
Sierra Chart Engineering - Posts: 104368 |
Letting you know, the file in post #3 can be downloaded by you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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