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Date/Time: Fri, 10 Jan 2025 22:14:53 +0000



DTC Server & Multiple Instances with broker sponsored Sierra Chart package

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[2016-10-10 19:53:20]
User13668 - Posts: 294
This thread and the referenced section of the documentation refers:
Introduction to DTC Server and Multiple Sierra Chart Instances

The above references do not appear to state any limitation on what subscription types can benefit from running Multiple Instances, yet I have seen some other threads that suggest this functionality is not available for SC versions supplied by a broker.

If it is not available for a broker supplied package, why does it not say this in the documentation? I have already spent quite a while reading and understanding this documentation and I am keen to avoid wasting any more time actually trying to configure it if it will then not work on my package.

Thanks

Edit: my bad. I can see where the documentation refers to this possible limitation.
No response required.


Thanks
Date Time Of Last Edit: 2016-10-11 01:43:44
[2016-10-11 03:51:07]
Sierra Chart Engineering - Posts: 104368
We have updated the documentation.

You need to have a direct account for this:
Direct Sierra Chart Account
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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