Support Board
Date/Time: Fri, 10 Jan 2025 20:13:33 +0000
Payment not posting
View Count: 735
| [2016-10-07 09:45:15] |
| User36311 - Posts: 1 |
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Everytime I login into Sierra the popup that says I have x number of days still keeps popping up. I added 50 dollars usd to extend the account another 2 months and I posted payment less than 8 hours ago but it still hasn't updated. In the past 2 years the account would update within a few minutes after posting payment and tell me how much time was left. What could be the hold up? |
Private File Private File |
| [2016-10-07 10:10:13] |
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You needed to activate a service package for renewal here: https://www.sierrachart.com/usercp.php?page=ServicesActivation We did this for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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