Support Board
Date/Time: Fri, 10 Jan 2025 19:52:50 +0000
Live account fill was applied to a Sim order?
View Count: 749
| [2016-10-05 17:49:31] |
| DabbaDo - Posts: 148 |
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I'm not very experienced yet with SierraChart (which IMO is SUPER software!), but a live trading problem today confuses me. Is it a bug? I'm using 1468 on Windows 10. Main instance (instance 1) is connected to GainFutures prod.gainfutures.com. Trade Simulation Mode is Off. Second instance (instance 2) is connected to instance 1 (127.0.0.1). Trade Simulation Mode is Off. As shown in the attaches 20161005_Instance2_SimFills.txt, a live-account order placed in instance 2 was filled by Gain but was applied to Sim. The trade service log shows the "confusion" that resulted. This seems impossible. :) Thanks, Dale |
 TradeServiceLogInstance1.txt - Attached On 2016-10-05 17:43:58 UTC - Size: 528 B - 378 views TradeServiceLogInstance2.txt - Attached On 2016-10-05 17:44:05 UTC - Size: 9.03 KB - 427 views 20161005_Instance1_NonSimFills.txt - Attached On 2016-10-05 17:44:21 UTC - Size: 1.26 KB - 421 views 20161005_Instance2_NonSimFills.txt - Attached On 2016-10-05 17:44:30 UTC - Size: 725 B - 463 views 20161005_Instance2_SimFills.txt - Attached On 2016-10-05 17:44:39 UTC - Size: 1.9 KB - 397 views |
| [2016-10-05 18:41:03] |
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We do see how this can happen and it has to do with an internal order ID conflict between the main instance and Instance 2 in this case. We have put in a patch to prevent this kind of problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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