Support Board
Date/Time: Fri, 10 Jan 2025 20:27:43 +0000
up date account
View Count: 629
| [2016-10-04 18:13:32] |
| User700956 - Posts: 18 |
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I have been away for a long time and would like to start trading again. I paid up my account which said I owed $18. I need data and sierra charts. I did not receive a confirmation that I am paid up. I paid the $18 plus $25 for backup. Please advise Thank you RC Johnsen
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| [2016-10-04 18:44:27] |
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We do see the payment attempts for 18 and 25, but they did not go through and apparently they were declined. Go to this page: https://www.sierrachart.com/usercp.php?page=AddAccountCredit Use the PayPal option. And add a single credit of 43 rather than two separate payments. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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