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Date/Time: Fri, 10 Jan 2025 20:26:50 +0000



Order disappeared

View Count: 806

[2016-10-04 14:48:49]
User638756 - Posts: 52
Im using the DOM and I have IB. I put in an order and it recieved it ok and even called out that it went thru, Then you look at the DOM and it says flat, even tho the order is still there. I use the sierra SIM and this doesnt happen.
[2016-10-04 17:01:08]
Sierra Chart Engineering - Posts: 104368
This is a very common problem with Interactive Brokers. Refer to:
http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#TradePositionLineQuantityDisappearingDisplayingZero
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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