Support Board
Date/Time: Fri, 10 Jan 2025 20:10:25 +0000
Services Balance is too low
View Count: 763
| [2016-10-04 13:08:09] |
| benyeh1225 - Posts: 28 |
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Hi Sir, I received a message today that mentioned "Your Services Balance of 0.50 USD is too low to renew the Services activated on your account when they expire. You need a balance of at least 16 USD.". Since my monthly discount rate is $17 for package-3, I renewed my usage on September 20 with prepaid $17. My expired date should be October 23. Please help to check if I need to pay more for the usage? Thank you Benjamin |
| [2016-10-04 15:22:50] |
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Your current usage time ending date time is 2016-10-23 23:59:59 UTC. The notice is there to let you know that you need to top up the Service Balance before the usage time ending date. Sierra Chart Support Date Time Of Last Edit: 2016-10-04 15:25:13
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