Support Board
Date/Time: Fri, 10 Jan 2025 20:11:49 +0000
request to credit $300
View Count: 756
[2016-10-02 22:24:16] |
User85738 - Posts: 1 |
Hello I accidentally made a payment of $300 to my account with you on Sierra charts thinking this would re-activate my account at AMP Futures but found out today that was not required to reinstate my account. Is it possible to reverse the most recent transaction?
|
[2016-10-02 22:31:20] |
Sierra Chart Engineering - Posts: 104368 |
Yes, we will reverse this transaction. Although it does have a 5 USD service fee.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-02 22:31:36
|
[2016-10-03 04:59:38] |
Sierra Chart Engineering - Posts: 104368 |
The credit has been issued.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: