Support Board
Date/Time: Fri, 10 Jan 2025 17:49:17 +0000
CQG connection issue: Server blank
View Count: 718
| [2016-09-30 15:01:31] |
| msmith1 - Posts: 6 |
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I had to move to a different machine, so I have a fresh install of Windows 8.1 and Serra Chart and am trying to connect to data. I'm following the Setup Instructions on this page: http://www.sierrachart.com/index.php?page=doc/CQGTrading.php. I'm able to mimic all the settings except I can't set the Server to "Live." That field is blank and when I click on it, it doesn't give any options. Any ideas what I'm doing wrong? |
| [2016-09-30 15:07:41] |
| msmith1 - Posts: 6 |
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Nevermind, it's working fine now.
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| [2016-09-30 16:52:42] |
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We know setting that field could potentially be a problem. This is resolved in the latest prerelease because the user interface is totally different for that. Follow the instructions here to update to the latest Prerelease: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-09-30 17:06:22] |
| msmith1 - Posts: 6 |
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Oh, nice. I checked it out, and it seems clearer. Thanks!
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