Support Board
Date/Time: Fri, 10 Jan 2025 20:14:18 +0000
cookies
View Count: 821
| [2016-09-29 21:39:50] |
| madra - Posts: 109 |
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I have received a message: cookies not enabled necessary for SC to work properly. I checked my browser for cookies Sierra has 2 cookies and 1 cookies enabled If there is still a problem let me know how I need to adjust my browser for SC to work properly Thank you |
| [2016-09-29 21:57:19] |
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Where did you see this message? Was this on a webpage on this website?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-09-29 21:57:29
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| [2016-09-30 02:36:54] |
| madra - Posts: 109 |
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When i opened SC it was in system notification message. SC was very sluggish at the time.I have signed in since and do not see the message
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| [2016-09-30 04:06:09] |
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This does not make sense. There is no requirement of cookies for the System Notification message and the word cookie was never used in those messages.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-09-30 04:06:48
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| [2016-10-02 15:55:43] |
| madra - Posts: 109 |
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This does not make sense to me either! When I open SC for first time. a window appears with message updated acct support ticket: view in web browser. When I check web browser updated acct ticket SC home window appears with message in red: cookies are disabled programm will not work properly. If I log out and log in again the cookies message disappears. Not having being aware of this situation proved very expensive for me last week |
| [2016-10-02 20:24:29] |
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OK so you are referring to message you see in the web browser. That is different. Whether the cookie message was displayed by your web browser or it was a message from the Sierra Chart web server, we do not know because we do not know the exact text of the message you saw. But in general, cookies do need to be enabled for this website. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-04 18:33:38] |
| madra - Posts: 109 |
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WHEN I LOG IN TO SC THERE IS A WINDOW WITH: UPDATED ACCT SUPPORT TICKET VIEW IN BROWSER: WHEN A CLICK FILE//C:/SIERRACHART/DATA/SYSTEM NOTIFICATION MESSAGE.HTML: ACCT SUPPORT TICKET WHEN I CLICK ON THIS IT GOES TO SIERRACHART.COM/USERCP.PHP?PAGE= SUPPORT TICKET THE MESSAGE IN THIS WINDOW IS: YOU NEED TO ENABLE COOKIES FOR PROPER OPERATION OF THIS WEB PAGE (IN RED TYPE) BEFORE I WAS AWARE OF THIS THE CHART THAT WAS ON MY WINDOW WAS STAGNANT IF I LOG OUT AND LOG IN AGAIN THERE IS NO MESSAGE ABOUT COOKIES |
| [2016-10-04 18:40:27] |
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Web browser cookies have absolutely zero effect on the updating of charts in the Sierra Chart program. Not sure why you are getting the cookie message. As long as you can log into the website, it is not important. Just disregard it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-04 18:58:53] |
| madra - Posts: 109 |
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THANKS FOR THE INFORMATION: I"LL KEEP ON TRUCKING
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