Support Board
Date/Time: Fri, 10 Jan 2025 17:56:13 +0000
Not receiving realtime streaming data
View Count: 727
| [2016-09-28 18:10:15] |
| kwismd - Posts: 3 |
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I recently started service. Selected SC data service and elected exchange service. Only get about 10 minute delayed data when I first pull up a chart, i.e., /ESZ16 [M]. When I go to Window, the Current Quote Window it is blank. |
| [2016-09-28 18:40:02] |
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Who is your futures broker? For the reason why we ask, refer to: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME Also that is not a correct symbol. There are no futures symbols which will use a /. The specific symbol to use depends upon the particular Trading service you will be using. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-09-28 18:40:33
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| [2016-09-28 19:24:58] |
| kwismd - Posts: 3 |
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My futures trading account is with TD Ameritrade which I indicated in my account setting. I entered symbol wrong in my inquiry; /ES is how it is entered in TOS. The symbol in SC I entered is ESZ16. Still no realtime data. |
| [2016-09-28 19:52:31] |
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You need to follow through the instructions here: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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