Support Board
Date/Time: Fri, 10 Jan 2025 16:23:40 +0000
CQG WebAPI | CQG User message | Log: No response to server ping request sent 30 seconds ag
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| [2016-09-22 20:45:40] |
| User254897 - Posts: 6 |
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I got often message "CQG WebAPI | CQG User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server* As I understand it is from CQG. 1. What is the meaning of this message ? 2. Is it delaying my data feed ? 3. How I can switch it off ? |
| [2016-09-23 04:06:01] |
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1. It means that the server says that the ping message that Sierra Chart sent in response to the ping message from the server was not received. 2. Only if you notice a delay. 3. You cannot. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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