Support Board
Date/Time: Fri, 10 Jan 2025 14:16:21 +0000
Failed Download of SierraChartFileDownloader.exe
View Count: 810
[2016-09-19 20:21:07] |
Tom560 - Posts: 2 |
I have been trying to download the SierraChartFileDownloader.exe file. The download will go to 4.0MB out of 4.2MB then stop. I tried temporarily disabling the firewall, but the download still stops at 4.0MB. Any suggestions?
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[2016-09-19 21:10:19] |
Sierra Chart Engineering - Posts: 104368 |
This is the size of the file. Is it not running on your computer? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-09-19 22:29:37] |
Tom560 - Posts: 2 |
No, the file SierraChartFileDownloader.exe is not running on my computer. The file also is not in the Sierra Charts folder or any sub-folder. When I try to download this file the download stops at 4.0 MB. I have attached a screen shot of the failure message. The failure message is near the bottom of the screen.
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Download Failure.JPG / V - Attached On 2016-09-19 22:28:15 UTC - Size: 131.69 KB - 280 views |
[2016-09-20 01:40:33] |
Sierra Chart Engineering - Posts: 104368 |
There should not be any trouble downloading this file. It is a small file. And we do not notice a problem ourselves. Or have any other reports of a problem. We can send you the file by email. Do you want us to do that? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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