Support Board
Date/Time: Fri, 10 Jan 2025 13:49:32 +0000
Cash Balance displayed in SC not same as on statement
View Count: 807
| [2016-09-16 04:52:10] |
| User554317 - Posts: 59 |
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The cash balance under orders and positions in SC is not showing the same as on my latest statement anymore and I do not hold any open positions. How can this be fixed please? Thank you. |
| [2016-09-16 05:02:38] |
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There is not a way to change that balance. It is what is provided by the trading platform service you are using which in this case is CQG. You really need to ask your broker about this and if it is not accurate do not put reliance on it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-09-16 06:04:04] |
| User554317 - Posts: 59 |
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You mean do not put reliance on what it says in SC but on what my broker says correct?
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| [2016-09-16 06:29:29] |
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Well if you see a difference, it is good to find out what is correct. But we really have no idea what is correct.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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