Support Board
Date/Time: Fri, 10 Jan 2025 13:30:51 +0000
My 4 hours chart of oil is incorrect
View Count: 682
| [2016-09-15 14:05:10] |
| Ulaju - Posts: 56 |
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My intraday chart (4 hours) of oil is incorrect. July and August are repeated after September. Symbol: CL-201610-NYMEX http://www.sierrachart.com/image.php?Image=1473948275160.png I tried everything already. I can't solve it by myself. |
| [2016-09-15 18:22:46] |
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We tested this and did not see a problem. Therefore, re-download the data as explained here: http://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-09-16 04:29:28] |
| Ulaju - Posts: 56 |
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Finally I found the cause of the problem. I was using the symbol QM (E-mini crude oil) as a "Trade and Current Quote Symbol" (for chart trading). When I removed it the chart looks good again... I guess it was a compatibility issue. I say it just in case it can help someone in the future =) |
| [2016-09-16 04:32:12] |
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We did notice that but did not think that would be a problem. Not sure how that would cause a problem unless we looked into this more closely. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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