Support Board
Date/Time: Wed, 27 Nov 2024 22:47:31 +0000
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View Count: 1138
| [2013-07-23 12:31:38] |
| Matt654 - Posts: 73 |
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Hi Support suddenly getting that Login message come up again "Login exceeded the number of allowed systems, can't you fix the problem permanently so it doesn't keeping coming back every 6 months or so. |
| [2013-07-23 16:12:19] |
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If you want to use Sierra Chart on more than two computers, you need to be on package 5. We have now temporarily enabled your account for 3 systems so you can login. To change your Sierra Chart service package, select "Help >> Purchase / Account Management" on the Sierra Chart program menu. On the displayed webpage, click on "Change Service Package". The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your usage time is adjusted. Sierra Chart Support |
| [2013-07-23 16:40:14] |
| Matt654 - Posts: 73 |
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Ok, I don't really need to use 3 computers apart from back up when the charts play up. I might be stopping altogether soon. |
| [2013-07-23 17:01:19] |
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OK we understand. We did make an exception for your case because you are running older and newer versions. Your account is set for 3 systems permanently. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-16 12:00:14] |
| Matt654 - Posts: 73 |
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Hi Support or indeed anyone else, could you post the formula for the Subgraph alert for Point & Figure bar turning green and then another one for turning red. Matt
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| [2014-10-16 16:29:08] |
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We do not provide formula programming help. Refer to the documentation here: https://www.sierrachart.com/index.php?page=doc/doc_AlertCondAndScan.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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