Support Board
Date/Time: Fri, 10 Jan 2025 09:37:30 +0000
Login problem using Ubuntu 16.04 w Wine 1.9.18 - CQG Datadeed
View Count: 1027
| [2016-09-07 01:00:06] |
| User645497 - Posts: 1 |
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HI SC, My desktop Window 10 PC running Sierra Charts using CQG datafeed was running fine without any trouble. During the past few days I was trying to run SC using Ubuntu 16.04 LTS and had WINE 1.9.18 working on my laptop PC (AMD 64-bit PC). I was able to launch SC and no problem with receiving SCData datafeed. However I am having trouble reeving the CQG live trading datafeed. The error message on disconnecting was saying "not an active trader: please contact my FCM", which is AMP Futures Clearing. I have not contacted AMP, since it is SC servers I am having trouble with. I have tried to disconnect the desktop before launching/connecting my Linux machine, but getting the same result. Can you tell me why. My account says I could have up to two PCs running at the same time (Level 5). Thanks SC. Regards, |
| [2016-09-07 01:45:19] |
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This message comes from the CQG server: "not an active trader: please contact my FCM"
You need to ask your broker about this. It is not related to the operating system you are using. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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