Support Board
Date/Time: Fri, 10 Jan 2025 09:44:54 +0000
Simulation Problem when File is Saved
View Count: 765
| [2016-09-01 22:47:00] |
| CMG - Posts: 179 |
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I open the system today and started a simulation that did not give results. I am using a spreadsheet for trading, after looking around to try to find the problem I decided to upload a backup chart from a few days ago. The simulation worked fine. I saved that chart and close the system, just to make sure all was working ok. When I try the simulation again it did not work. So I went back and open the back up chart from a few days ago and run the simulation and it worked.. Any thoughts on how to resolve this problem... Patricia |
| [2016-09-02 09:47:38] |
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There are several things you need to check. You need to follow through the information in this section here: https://www.sierrachart.com/index.php?page=doc/SystemsAlerts.php#IgnoredSignals Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-09-02 14:54:16] |
| CMG - Posts: 179 |
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Hi, All of that is working fine,as I mention, the simulation runs fine, then the problem is when I close the system and open the same chart again, it does not run the simulation. That is when I take and old one from a week ago, upload it and then it works. Any thoughts. In other words simulations works on files saved before august 18 but if I save the same file today and open it again it does not work. Hope this help clears up what is happening.. |
| [2016-09-02 17:42:24] |
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We understand that but all of the potential reasons why this can happen are documented here: https://www.sierrachart.com/index.php?page=doc/SystemsAlerts.php#IgnoredSignals This is the section named "Ignored Signals". We also recommend manually changing the Order Action column cell formula to 0 and then to 1 to manually trigger an order to help evaluate the problem. More details can be found here: http://www.sierrachart.com/index.php?page=doc/SpreadsheetTradingTestProcedure.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-09-02 18:25:39] |
| CMG - Posts: 179 |
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One question, why the old file works and the same one does not work if I save it?
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| [2016-09-02 18:29:23] |
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We do not know without examining this carefully on your side. If you want we can look at this using remote assistance. Not sure we would have time today though. But we could do it next week or over the weekend.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-09-02 19:51:20] |
| CMG - Posts: 179 |
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ok Let me read the resources you send, check all on my side. Let's take the holiday off, if you agree, I will be back to you next week.
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| [2016-09-02 19:54:22] |
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OK, just let us know when you want us to look at this with remote assistance.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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