Support Board
Date/Time: Wed, 05 Feb 2025 06:45:18 +0000
Not All Historical Data Loads When Number of Days to Load Is Set
View Count: 1266
| [2016-09-01 16:53:59] |
| User491943 - Posts: 2 |
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Every time I enter a Number of Days to Load value under the Chart Settings, then Save-All, exit SC and relaunch SC, the number of days loaded is 1 day less than what I specified. If I specify 3 days, 2 days are shown at launch. If I specify 1 day, the chart is blank at launch until it updates with data from the current time. However, if I go into Chart Settings and change the Number of Days to Load to a different value, click Apply, and then change it back to the value I want and click Apply again, the chart shows the correct number of days. |
| [2016-09-01 18:07:12] |
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Refer to the documentation for this setting here: http://www.sierrachart.com/index.php?page=doc/ChartSettings.html#DaysToLoad The blank chart could be caused by the Session Times settings filtering out the data: http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#h7.3 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-09-01 18:08:12
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| [2016-09-01 18:08:49] |
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Refer to our prior response above. If you still need help we will need you to show us this during a remote assistance session because in general what you are describing is not making sense to us. We can do this today so let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-09-01 18:09:26
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| [2020-03-04 13:10:59] |
| User695607 - Posts: 1 |
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How can I move the time bar up? I pass you an image |
 tiempo top.JPG / V - Attached On 2020-03-04 13:10:13 UTC - Size: 248.21 KB - 247 views |
| [2020-03-04 20:16:33] |
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You cannot move the time scale on the bottom of the chart. It is fixed in that position. Otherwise, we are not sure what you are referring to. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-04 20:16:46
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