Support Board
Date/Time: Fri, 10 Jan 2025 09:39:25 +0000
USDCAD Chart won't ever download
View Count: 636
| [2016-08-31 16:39:49] |
| User962398 - Posts: 4 |
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I have had issues for the last week or so with the USDCAD chart not ever loading. It will say the download is complete but then it just shows new candles constantly being added with no date associated. I have tried deleting the chart and adding over and over and it is always the same issue.
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| [2016-08-31 17:17:26] |
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We ran several tests with this particular symbol and do not observe a problem ourselves. Follow through the procedure here to delete the chart data file for that symbol: http://www.sierrachart.com/index.php?page=doc/IntradayDataEditor.html#DeletingDataFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-31 17:17:50
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| [2016-09-01 01:33:43] |
| User962398 - Posts: 4 |
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Thank you, that fixed the issue.
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