Support Board
Date/Time: Fri, 10 Jan 2025 04:15:15 +0000
LMAX DEMO
View Count: 1333
| [2016-08-26 09:47:53] |
| User655667 - Posts: 2 |
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I don't know why I can't open any position. This is log : Trade Activity Log: File read result: 71 records inserted. 0 records filtered. | 2016-08-26 09:45:17 Trade Activity Log: File date-time limits: Sim records date-time limit is 2016-08-11 00:00:00. Non-sim records date-time limit is 2016-05-25 00:00:00. Non-sim fill record date-time limit is 2015-08-27 00:00:00. | 2016-08-26 09:45:17 LMAX Demo Trading - DTC | Requesting trade accounts from server. | 2016-08-26 09:45:27 LMAX Demo Trading - DTC | Received 1 accounts from service. | 2016-08-26 09:45:28 Requesting historical order fills for all trade accounts. Number of days: 90 | 2016-08-26 09:45:28 LMAX Demo Trading - DTC | Received 0 order fills. Inserting the ones that do not exist. | 2016-08-26 09:45:28 LMAX Demo Trading - DTC | Requesting Trade Positions data. | 2016-08-26 09:45:32 LMAX Demo Trading - DTC | No Trade Positions reported by DTC Server. Clearing existing Positions. | 2016-08-26 09:45:33 LMAX Demo Trading - DTC order update (Order reject). Info: LMAX order update (Rejected). Text: ACCOUNT_DOES_NOT_EXIST. Internal Order ID: 16773. Service Order ID: 4356. Symbol: GBPJPY | 2016-08-26 09:46:05 * Should I contact LMAX ? Thank you |
| [2016-08-26 10:07:06] |
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Apparently LMAX did not assign your account number to the demo FIX connection. We will ask them again.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-26 10:26:19] |
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We have heard from LMAX about this. Try submitting an order again.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-26 10:38:11] |
| User655667 - Posts: 2 |
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Got it, thank
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