Support Board
Date/Time: Sat, 23 Nov 2024 14:04:21 +0000
Pricing - Upgrade from Package 1 after started using
View Count: 1555
| [2013-07-22 12:52:10] |
| User67235 - Posts: 1 |
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Hi, I plan to sign up for Package 1 for 6 months, if I realized that I need Package 3 after I started (a few days later), how can I upgrade to Package 3? Just pay the difference? How about if I choose to downgrade? Do you pay me back the difference? Or I can use the difference to offset for more time usage? Thank you. |
| [2013-07-22 16:08:07] |
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You can change your package after a payment. To change your Sierra Chart service package, select "Help >> Purchase / Account Management" on the Sierra Chart program menu. On the displayed webpage, click on "Change Service Package". The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your usage time is adjusted. Sierra Chart Support |
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