Support Board
Date/Time: Fri, 10 Jan 2025 04:00:42 +0000
bug: Chart header not visible
View Count: 907
| [2016-08-25 03:48:07] |
| User269983 - Posts: 31 |
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Found a small bug: Chart header not visible on launch when the below 2 conditions are met: 1) Show Title Bar is uncheck (Chart -> Show Title Bar) 2) When the chart window is set to maximum on open This is not an issue when SC is launch with normal chart window Restore chart to get the chart header back and it will stick for the rest of the session. |
| [2016-08-25 05:31:10] |
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We need to understand exactly what you mean by "chart header"? This sounds like a Windows issue. Not sure we can do anything about it. Or if we did it would be implementing a hack to a Windows bug. Can you provide a screenshot of what you are seeing when you notice this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-25 13:22:52] |
| User269983 - Posts: 31 |
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See attached. The header is missing when SC is launch with a maximum window and with no title bar. Date Time Of Last Edit: 2016-08-26 16:04:28
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| [2016-08-25 17:39:46] |
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We do not recommend hiding the title bar. We have looked into this and this is an operating system level problem. We tried to patch it but we were unsuccessful. The inherent problem is you are doing something which the operating system cannot properly handle. So do not hide the title bar. In the next release, when this condition is detected, the window will be restored and no longer maximized. This is the best we can do. Please do not ask us further about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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