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Date/Time: Thu, 19 Sep 2024 21:45:06 +0000



data feed diconnecting me

View Count: 1373

[2013-07-21 23:25:27]
dst656 - Posts: 16
every 25 minutes or so the i keep getting disconnected from the data feed (zen fire ). i checked with the data feed people and they say everything is ok on their end. do i need to do something on my end ? once i connect it's ok but then within 30 min it happens again.
[2013-07-21 23:59:38]
Sierra Chart Engineering - Posts: 104368
Refer to the Trading Requirement section at the bottom of this page here:
http://www.sierrachart.com/index.php?l=doc/Rithmic.php#TradingRequirement
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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