Support Board
Date/Time: Sat, 23 Nov 2024 14:39:25 +0000
data feed diconnecting me
View Count: 1391
[2013-07-21 23:25:27] |
dst656 - Posts: 16 |
every 25 minutes or so the i keep getting disconnected from the data feed (zen fire ). i checked with the data feed people and they say everything is ok on their end. do i need to do something on my end ? once i connect it's ok but then within 30 min it happens again.
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[2013-07-21 23:59:38] |
Sierra Chart Engineering - Posts: 104368 |
Refer to the Trading Requirement section at the bottom of this page here: http://www.sierrachart.com/index.php?l=doc/Rithmic.php#TradingRequirement Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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