Support Board
Date/Time: Thu, 09 Jan 2025 19:45:48 +0000
Missing data
View Count: 739
| [2016-08-16 19:50:43] |
| User943255 - Posts: 2 |
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Hello, I have a problem with missing data between log off and log in. Meaning, when I am not on line, data are not loaded when I get in again. Data source I use is from Rithmic. Thanks for support. Petr |
| [2016-08-16 20:11:31] |
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You need to update Sierra Chart to the latest version. Refer to: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate There has been a notice about this for the last two weeks displayed when starting Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-16 20:12:02
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| [2016-08-16 20:59:38] |
| User943255 - Posts: 2 |
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I did so, however problem remains.
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| [2016-08-16 22:39:23] |
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Re-download the data in the chart by going to the chart and selecting Edit >>Delete All Data and Download.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-16 22:39:49
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