Support Board
Date/Time: Thu, 09 Jan 2025 20:00:08 +0000
New User server side SSL remotely closed
View Count: 883
| [2016-08-16 14:44:17] |
| bondman66 - Posts: 1 |
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I just setup an account. I login successfully and then your server kicks me out. Here's the log: Reading Internal Order ID file. | 2016-08-16 14:36:05 Reading Trade Orders file. | 2016-08-16 14:36:05 Reading Trade Positions file. | 2016-08-16 14:36:05 Software version: 1454 | 2016-08-16 14:36:05 Uses New Spreadsheets | 2016-08-16 14:36:05 Usage end date: 2016-10-01 | 2016-08-16 14:36:05 Enabled for: Advanced Features. | 2016-08-16 14:36:05 Enabled for: Advanced Features 2. | 2016-08-16 14:36:05 Enabled for: Sierra Chart Historical Data Service. | 2016-08-16 14:36:05 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-08-16 14:36:05 Current selected Data/Trading service: SC Data - All Services | 2016-08-16 14:36:05 Chart Update Interval: 500 | 2016-08-16 14:36:05 Time Zone: +00:00:00 (UTC+00) | 2016-08-16 14:36:05 2016-08-16 10:36:09 Local computer time | 2016-08-16 14:36:05 2016-08-16 14:36:09 Local computer time in UTC | 2016-08-16 14:36:05 2016-08-16 14:36:09 Local computer time in SC Time Zone | 2016-08-16 14:36:05 2016-08-16 14:36:14 Server time in UTC | 2016-08-16 14:36:05 Local computer UTC time and Server UTC time difference: 6 seconds. | 2016-08-16 14:36:05 Program path: C:\SierraChart\ | 2016-08-16 14:36:05 Data Files path: C:\SierraChart\Data\ | 2016-08-16 14:36:05 OS Version Number: 6.2 | 2016-08-16 14:36:05 Locale Setting: C | 2016-08-16 14:36:05 Checking for new symbol settings for scdataallservices | 2016-08-16 14:36:05 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-08-16 14:36:05 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-08-16 14:36:05 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-08-16 14:36:05 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-08-16 14:36:05 Symbol settings are up-to-date for scdataallservices | 2016-08-16 14:36:14 SC Data - All Services | Connected to data server. | 2016-08-16 14:36:14 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-08-16 14:36:19 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-08-16 14:36:19 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-08-16 14:36:19 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-08-16 14:36:19 The above has been sent to support. | 2016-08-16 14:40:20 * HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-08-16 14:40:20 HTTP connection to www.sierrachart.com:80 (6) | Connected. | 2016-08-16 14:40:20 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2016-08-16 14:40:20 HTTP connection to www.sierrachart.com:80 (6) | Closed. No error. | 2016-08-16 14:40:25 HTTP connection to www.sierrachart.com:80 (6) | Shutdown and closed. | 2016-08-16 14:40:25 |
| [2016-08-16 16:23:59] |
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There is no indication of any problem in this Message Log. All of these messages are completely normal. Follow through the Getting Started instructions here: http://www.sierrachart.com/index.php?page=doc/GettingStarted.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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