Support Board
Date/Time: Thu, 09 Jan 2025 19:58:23 +0000
Some of my charts are updated and some aren't
View Count: 626
| [2016-08-15 15:57:45] |
| User90927 - Posts: 38 |
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T Bonds and Cattle are not updating on the charts whereas Oil, Copper Soybeans and Hogs are updated to the current minute. I have tried to disconnect and reconnect but it doesn't work |
| [2016-08-15 16:02:32] |
| User90927 - Posts: 38 |
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There is a yellow band which just says Waiting to download historical data |
| [2016-08-15 16:37:15] |
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The first thing we need you to do is update to the current version of Sierra Chart following these instructions: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate If there is any missing data in your Intraday charts, then follow through the instructions here: http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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