Support Board
Date/Time: Thu, 09 Jan 2025 19:43:06 +0000
How to See All my Subscriptions
View Count: 766
[2016-08-10 19:10:10] |
User59724 - Posts: 71 |
How do I see all my subscriptions? Where do I find that? I don't just mean my Sierra Chart account subscription, but all my data feeds that I'm paying for? Where do I find all that?
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[2016-08-10 19:23:07] |
Sierra Chart Engineering - Posts: 104368 |
This can be found here: https://www.sierrachart.com/usercp.php?page=ExchangeDataFeedFeatures You currently do not have the Sierra Chart Exchange Data Feed active on your account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-10 19:23:30
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[2016-08-10 19:48:40] |
User59724 - Posts: 71 |
It shows that I have zero exchange data and zero exchange fees. That's not right. I watch the real time data every day on the S&P Futures Contract (ES).
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[2016-08-10 19:51:33] |
User59724 - Posts: 71 |
I guess I'm not understanding the page you gave me which shows my subscriptions. They don't actually show me what I subscribed to.
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[2016-08-10 21:02:47] |
Sierra Chart Engineering - Posts: 104368 |
We see you are using the Rithmic trading platform service. So the real-time data comes from the Rithmic system. Not from Sierra Chart. The page we linked to is for the Sierra Chart Exchange Data Feed which you are not currently using. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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