Support Board
Date/Time: Thu, 09 Jan 2025 18:48:36 +0000
BMF US Dollar Mini Symbol: X4
View Count: 920
| [2016-08-08 19:00:27] |
| User211012 - Posts: 2 |
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Hi, My chart of X4U16 is not in realtime......could you please check it ? Description: BMF US Dollar Mini Symbol: X4 Thanks Carlos |
| [2016-08-08 19:33:03] |
| User211012 - Posts: 2 |
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Sorry, my char is not "updating" in real time, however; I have a realtime quotes.... thanks |
| [2016-08-08 20:36:42] |
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Tell us the symbol of the chart that is not updating in real-time and provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-08 20:39:11] |
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Disregard post #3. We see the problem. We need to set up support for the X4 BMF symbol. We are doing that now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-08 20:51:37] |
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This is now resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Symbol Settings Once that is done, to get the complete data in the chart go to the chart and select Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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