Support Board
Date/Time: Thu, 09 Jan 2025 19:30:16 +0000
tool values window is black
View Count: 1285
| [2016-08-08 18:19:04] |
| onnb - Posts: 662 |
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My tools value window has gone completely black - I don't see any values. Any idea why that might be? |
| [2016-08-08 18:51:49] |
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You need to use the Chart Values tool to see the data: http://www.sierrachart.com/index.php?page=doc/Tools.html#ChartValues Also check the color settings: http://www.sierrachart.com/index.php?page=doc/Tools.html#ColorSettingsToolValuesWindow Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-08 19:36:40] |
| onnb - Posts: 662 |
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The Chart Values shows fine. I think the chart Values only shows the values of the last bar I normally don't use it. I normally use the Tools Value (Alt+V) with the cross hair so I can see historic values The Tools Value is black regardless of color settings. I can't the main price data as well as any subgraphs I also don't see the compact tools values widnow https://dl.dropboxusercontent.com/u/9913454/tmp/Screen%20Capture%20%23490.png |
| [2016-08-08 20:35:02] |
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So do you actually have the Chart Values tool active at this time and the Tool Values window is still blank? It is next to impossible for that to be a problem. We have never heard of that before. Try restarting Sierra Chart. For instructions to use the Compact Tool Values Window, refer to: Chart Drawing Tools: Compact Tool Values Window If it is not visible, refer to: Chart Drawing Tools: Cannot See Values Windows? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-08 20:35:47
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