Support Board
Date/Time: Fri, 10 Jan 2025 04:38:11 +0000
BAcktesting
View Count: 944
| [2016-08-08 16:17:53] |
| User90550 - Posts: 9 |
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I having trouble setting up my sofware for backtest, I cant get my tick chart to work during back test. thank you
Date Time Of Last Edit: 2016-08-08 16:18:23
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| [2016-08-08 16:55:29] |
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We need to understand this better. Do you have any difficulty running a replay of that chart following the instructions here?: http://www.sierrachart.com/index.php?page=doc/ReplayChart.html#BasicInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-08 17:01:16] |
| User90550 - Posts: 9 |
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Sometimes it works and sometimes it doesnt. I just got it to work. Also I havent been able to scroll past June. Is there something i can do to scroll to January 2015?
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| [2016-08-08 20:57:43] |
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If you have a problem with replay, just refer to the documentation because it explains the steps and solutions in case there is a problem. Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-09 16:43:57] |
| User90550 - Posts: 9 |
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Okay I was able to get the dates further back. Now Im having an issue with the prices based on the contract changes. The prices are different than on my trading reviews. Is there a way I can the prices to be what they were back then and not what it is now based on these contract prices? |
| [2016-08-09 17:26:55] |
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Yes just make sure that Chart >> Chart Settings >> Advanced Settings >> Continuous Contract is not set to one of the "back adjusted" options.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-15 16:00:01] |
| User90550 - Posts: 9 |
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Okay I got everything working but my tick chart and my Advnaced decline are still Frozen. The only thing working is the price chart. And I do have the backtest set to accurate trade system for all chartbooks. THe AD and tick continue to stay blank
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| [2016-08-15 18:42:13] |
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We need to understand what you mean by "tick chart". We will focus on just one issue at a time. Provide an image of the chart, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-15 19:44:21] |
| User90550 - Posts: 9 |
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Can we please set up a call? I will gladly pay the 68 cents a minute I really need help and this is time sensitive?
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| [2016-08-15 21:34:53] |
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Yes we can. Let us know what is a good time in your time zone. Afternoons are best. We also have time this evening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-16 16:28:58] |
| User90550 - Posts: 9 |
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Eastern time zone. 2pm also works
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| [2016-08-16 16:35:03] |
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We will be calling you around 2 PM.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-22 12:55:01] |
| User90550 - Posts: 9 |
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How do I load more data in to a chart? One of my charts only has data going back to a month even though I pressed F5 and loaded from 215-12-07
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| [2016-08-22 17:42:18] |
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If this is an Intraday chart, then refer to: http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#DownloadingViewingMoreHistoricalIntradayData In the case of futures contracts, you will need to use the Continuous Futures Contract feature is explained. Also your Sierra Chart account is expired. Follow these instructions to add usage time to your Sierra Chart account:
1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/usercp.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/usercp.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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