Support Board
Date/Time: Thu, 09 Jan 2025 19:37:16 +0000
lost charts
View Count: 935
| [2016-08-08 10:33:49] |
| User55881 - Posts: 4 |
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Updated charts to 1410 version error message after completion [Not win32 application] lost all my Woodies cci range and pivot charts.How can I retrieve all my charts?
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| [2016-08-08 16:17:55] |
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Recent versions of Sierra Chart are not compatible with Windows XP but this will be solved later this week. You need to use an earlier version for now. We see the last version you are using is 1405. Follow the instructions here to go back to an earlier version: https://www.sierrachart.com/index.php?page=doc/download.php#Rollback The earliest you can go back to using our new installer is version 1408. So enter 1408 as the version number. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-08 18:07:16] |
| User55881 - Posts: 4 |
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How do I get Woodies cci range and pivot charts to work
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| [2016-08-08 18:28:26] |
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We do not understand the question. This is so extremely vague to the point we cannot help with it at all.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-08 20:21:57] |
| User55881 - Posts: 4 |
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I was using Woodies cci from studies this no longer works since chart update crashed, how can I get this to work again.
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| [2016-08-08 21:00:23] |
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What do you mean by "chart update crashed"? If you want to use the Woodies studies, you need to use the Study Collection posted on this page: Additional Files (Study Collections, Spreadsheets, Chartbooks): Files We recommend re-downloading the Study Collection file again. Or if we have misunderstood, give us the exact and complete name of the study you want to use. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-12 15:11:42] |
| User55881 - Posts: 4 |
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I tried to download study file collection from the link you sent it does not work.
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| [2016-08-12 16:57:27] |
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What specific file did you download? In regards to study collections, here are instructions to use them: https://www.sierrachart.com/index.php?page=doc/DLLUsage.html#UsingStudyCollection And what do you mean by "does not work"? So at what step are you having a problem? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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