Support Board
Date/Time: Thu, 09 Jan 2025 19:35:29 +0000
BTC and ETH Quotes Down
View Count: 1688
| [2016-08-05 17:56:51] |
| User733502 - Posts: 46 |
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HiSC When will you start updating prices again for BTCUSD and ETHUSD? JS |
| [2016-08-05 18:11:39] |
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Those are not valid symbols. The exchange is missing from them. You can find the correct symbols in File >> Find Symbol .
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-09 20:37:40] |
| User733502 - Posts: 46 |
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ETHUSD-BITFINEX
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| [2016-08-09 22:16:37] |
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Bitfinex is not sending any data: Bitfinex Data | Transactions response for symbol ETHUSD-BITFINEX. Number of entries: 1 | 2016-08-09 22:15:25
Bitfinex Data | Transaction entry has no price or Date-Time | 2016-08-09 22:15:25 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-09 22:23:15] |
| AndyL - Posts: 119 |
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Bitfinex got hacked, and Bitcoins worth $70 Million got stolen. They are offline for now..
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| [2016-08-09 22:29:13] |
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We heard 36,000,000. Only goes to show that Bitcoin is not safe despite all of the safety claims the exchange made. The only real money still remains as gold and other precious metals. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-09 22:30:25
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| [2016-08-09 23:12:54] |
| User733502 - Posts: 46 |
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Are you going to get ETH prices from a different exchange? Coinbase or Poloniex?
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| [2016-08-10 03:31:28] |
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This is not something we can do near-term. We do not have the time. What exchange do you trade that particular Bitcoin cross through? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-10 21:31:48] |
| User733502 - Posts: 46 |
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ETHUSD is the 2nd largest crypto currency Poloniex is the top exchange. Kraken and BTC-E which you have offer it as well as Bitfinex. Can you add ETHUSD from BTC-E since you have that connection? Thanks |
| [2016-08-11 06:37:01] |
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This is now done. You will see the new symbol listed in File >> Find Symbol. It is ETHBTC-BTCE.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-11 13:18:49] |
| User733502 - Posts: 46 |
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Hi SC I have the selection but ETHBTC-BTCE chart is not coming up. Also, the symbol I need is ETHUSD-BTCE Thanks! JS |
| [2016-08-11 17:17:21] |
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We apologize. We had just quickly added the ETH symbol from existing symbol settings we have for another exchange and did not realize this was not the ETH USD symbol. Although there is market data for ETHBTC-BTCE. So you should have seen a chart. We have now added ETHUSD-BTCE. Restart Sierra Chart and you will see the symbol through File >> Find Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-11 17:20:28
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| [2016-08-11 17:31:00] |
| User733502 - Posts: 46 |
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Hi SC Thank You! I'm able to see the data if I log off Sierra Charts data and into Bitcoin. Are you going to include it in the SC data? Appreciate all the support! JS |
| [2016-08-11 17:59:21] |
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We see the problem. This is now resolved Update to the latest prerelease following these instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate The version number is the same and is still 1453. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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