Support Board
Date/Time: Thu, 09 Jan 2025 08:46:31 +0000
Sierra Charts Crash when I enter certain symbols
View Count: 770
| [2016-08-01 13:59:33] |
| User786203 - Posts: 18 |
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Hello, Why would my Sierra Chart program crash when I enter certain stock symbols? For example, this morning I entered TOPS which is a US traded stock and every time I entered it the program froze and had to be restarted. It has happened a few times over the past few weeks. Most symbols work fine, but sometimes I enter a symbol and it crashes. Please let me know any possible solutions as this is very frustrating while trading. Thanks |
| [2016-08-01 16:02:30] |
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Are you using the Volume by Price study on those charts? Also, is this an Intraday or Historical Daily chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-02 03:04:41] |
| User786203 - Posts: 18 |
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Yes. I am using Vol by price.
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| [2016-08-02 04:00:44] |
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You will need to increase the Volume at Price Multiplier: http://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.23 Also soon, this kind of issue will not cause Sierra Chart to freeze because of how Historical Daily data will be loaded. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-02 12:43:21] |
| User786203 - Posts: 18 |
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Ok. By changing the multiplier does that affect the volume by price data on other charts that currently load normally?
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| [2016-08-02 15:09:57] |
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It will affect other symbols within the same chart. You really have to be careful with using the Volume by Price study on a Historical Daily chart, which we assume you are using, and changing the symbol. You can definitely run into trouble like you have. Would be best to use an Intraday chart: Chart Session Times: Creating Daily Bars with Custom Session Times Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-02 15:10:11
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| [2016-08-03 12:58:14] |
| User786203 - Posts: 18 |
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Can I use the intraday chart on a daily chart? The way I have my charts linked is that my intraday charts are linked to a daily chart. This way when I change the symbol once all of the charts change at the same time. I tried changing the daily chart to intraday, but as soon as I click Daily time period it automatically switches it back to historical. Thoughts? |
| [2016-08-03 17:08:56] |
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You can create Daily bars from Intraday data as these instructions explain: Chart Session Times: Creating Daily Bars with Custom Session Times Also set Chart >> Chart Settings >>Chart Data Type to Intraday Chart Only. This is the best way when using the Volume by Price study with daily bars. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-03 17:09:13
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| [2016-08-04 13:02:08] |
| User786203 - Posts: 18 |
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Nice. That combo worked. I was able to load the ticker TOPS without it crashing. Thanks! |
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