Support Board
Date/Time: Thu, 09 Jan 2025 19:38:16 +0000
Volume by price - Bid volume and ask volume colouring method
View Count: 1006
| [2016-07-30 16:43:07] |
| User560062 - Posts: 100 |
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Is it possible to have another option here to display dominant side only volume but also keep the total volume available. The option Dominant bid or ask volume coloring missing the detail of how much dominant is the dominant side vs full volume. I am attaching some examples. 1st image shows separate bid/ask coloring 2nd image shows difference of bid ask coloring The only option missing is to have the volume of the dominant side only and exclude the other part but also have the total volume available for comparison. The option Dominant bid or ask volume coloring is only showing the full bar colour but you lose the detail of how much bigger is the dominant side vs the full volume. I hope I am clear. This should be a very simple change. Thank you |
 2016-07-30 18_33_05-Sierra Chart 1448 CV charts.cht Rithmic.png / V - Attached On 2016-07-30 16:35:29 UTC - Size: 1.01 KB - 290 views 2016-07-30 18_36_31-Sierra Chart 1448 CV charts.cht Rithmic.png / V - Attached On 2016-07-30 16:37:04 UTC - Size: 917 B - 290 views |
| [2016-08-01 14:24:11] |
| User560062 - Posts: 100 |
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anyone please?
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| [2016-08-02 15:43:51] |
| User560062 - Posts: 100 |
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Can someone please answer my question?
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| [2016-08-10 17:27:07] |
| User560062 - Posts: 100 |
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Can someone please answer my question. What kind of support is this? I posted my first request on 2016-07-30
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| [2016-08-10 17:42:25] |
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We will require that you have a direct account for this extra level of support: Direct Sierra Chart Account Our policies are posted here: Support Board Posting Information: General Information Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-10 17:48:01
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| [2016-08-10 20:34:41] |
| User560062 - Posts: 100 |
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ah OK... so the SAAS - "software as a service" you provide is SAAS "without a service". What kind of bullshit is this? Unbelievable... Worst support service ever provided! |
| [2016-08-10 20:44:37] |
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OK at this point, you are most welcome to leave. Clearly we should not even be helping you at all. You have 3 different programming requests. This is hundreds of dollars worth of development. And it is not fair to the other users who pay normal price for Sierra Chart and do not ask for anything additional. One of these requests is already on our list to do. The attitude you have here is unacceptable. You are welcome to leave. The prices for Sierra Chart do not include any additional development requests. These may or may not be done. And there may be an additional charge for them. At this point we are likely to ban you from the support board. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-10 20:46:11
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| [2016-08-10 20:49:59] |
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And furthermore, for us to prioritize your development requests and put them ahead of other higher priority development which has been on our to do list for two years and for you to expect that on demand when you are not even paying anything extra and we are getting a substantially reduced price from the broker, is completely an unreasonable expectation. And on top of that you you are speaking to us badly. None of this is worth our time. At this point just forget everything that you want. The original volume by Price development request is being taken off our list. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-10 21:04:31] |
| User560062 - Posts: 100 |
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Although I understand what you are saying, I never asked you to prioritize my requests in anyway. Anyway, just tell me how much more do I have to pay to get my questions answered. |
| [2016-08-10 21:29:21] |
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This is not about a question answered. We know exactly what you want and this is a programming request and we can do it. We apologize for the misunderstanding. In this particular case, we are not asking for anything extra other than just the user has a standard paid account out of fairness for all involved. We can do what you want and we can also get done the request to restart a volume profile based on a volume value when the start of a new trading day is encountered. We are fairly certain you are the one who asked for that. And also unless we prioritize these, you may not see them for a year or two. That is why they have to be prioritized to put on our near-term list. We can manage small items like this from time to time in order to keep users happy. If you do not want to have a direct account and want to pay for these one-off we can do that as well. And we only ask for a partial payment. This is all. Maybe like 75 USD. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-10 21:30:55
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| [2016-08-12 10:13:24] |
| User560062 - Posts: 100 |
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Ok. This question however has nothing to do with the volume reset you are mentioning here. It was a different request.
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