Support Board
Date/Time: Wed, 08 Jan 2025 18:03:08 +0000
missing data again
View Count: 727
| [2016-07-22 03:32:34] |
| User751567 - Posts: 5 |
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This is the second time this week using amp-ttnet that there is no historical data for the start of the evening session on globex futures. The data starts from the time of my log in but is missing the first 5 hours. This problem resolved itself the last time and now is happening again. No historical data from 1700 cst to the time I log in. So after the close of the morning session at 1600 CST the data stops and does not start again until I log in.
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| [2016-07-22 03:37:51] |
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Checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-22 03:39:12] |
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The missing data has now been filled in. We are contacting AMP about it. Could you please re-download the data following these instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-22 03:49:54] |
| User751567 - Posts: 5 |
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The problem seems to have been resolved .......again.
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