Support Board
Date/Time: Wed, 08 Jan 2025 18:14:50 +0000
New Instance
View Count: 718
| [2016-07-21 22:46:44] |
| User513952 - Posts: 84 |
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I failed to open new instance and the log file show the error message as attached, pls advise.
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 New Instance.JPG / V - Attached On 2016-07-21 22:46:29 UTC - Size: 22.8 KB - 269 views |
| [2016-07-22 01:35:55] |
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This feature requires service package 3 or 5. While service package 1 is available to existing users it is considered a discontinued package and will not contain certain new features. To change your Sierra Chart service package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on "Change Service Package".
The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-22 01:36:24
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