Support Board
Date/Time: Wed, 08 Jan 2025 17:24:15 +0000
Eurex on Windows 10
View Count: 642
| [2016-07-18 21:38:53] |
| cmb999 - Posts: 211 |
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hello, I recently ported from server 2008 to Windows 10 Home. everything ok, except eurex symbols show no data for some reason it appears to be trying to backfill from my broker instead of the sierra servers. Globex is ok CQG FIX Trading | Using primary service for historical data for F.US.FOATM16 | 2016-07-18 17:35:08 Intraday data recording state for symbol F.US.FOATM16 is set to download 'Pending'. | 2016-07-18 17:35:08 HD Request # 108 | Downloading Intraday chart data for F.US.FOATM16 to the file F.US.FOATM16.scid. Service: cqg | 2016-07-18 17:35:08 HD Request # 108 | Download start Date-Time: 1899-12-23 05:00:01.000 | 2016-07-18 17:35:08 HD Request # 108 | Disabling Intraday chart updating for symbol during historical data download. | 2016-07-18 17:35:08 HD Request # 108 | Error downloading historical Intraday data for F.US.FOATM16. The symbol is unknown to the server. | 2016-07-18 17:35:08 HD Request # 108 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.FOATM16 | 2016-07-18 17:35:08 HD Request # 108 | Intraday download COMPLETE for F.US.FOATM16. Completion time: 0s. Unique request ID: 109 | 2016-07-18 17:35:08 Removed historical data download ID 109 | 2016-07-18 17:35:08 Real-time Intraday chart data file updates started for F.US.FOATM16 | 2016-07-18 17:35:08 Opened cached Intraday file: C:\SierraChart_AMP\Data\F.US.FOATM16.scid | 2016-07-18 17:35:08 Intraday chart data file opened for F.US.FOATM16 | 2016-07-18 17:35:08 HD Request # 108 | Enabling Intraday chart updating for symbol. | 2016-07-18 17:35:08 |
| [2016-07-18 22:22:58] |
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Follow the instructions here: http://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Make sure you follow step 1 because that is necessary to solve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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