Login Page - Create Account

Support Board


Date/Time: Wed, 08 Jan 2025 17:24:01 +0000



payment made

View Count: 688

[2016-07-18 13:47:00]
kcarey - Posts: 33
Not sure if this is correct page to post but support tickets have not worked.
I still show only 1 day remaining after I sent you $60 on friday That amount shows in services balance but i cant add it. 4th request now for help. Long long time user any never had this lack of help before. Do I need to put this on the support board???
[2016-07-18 16:29:02]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay.

The account will automatically renew at the end of the day today. We are going to make some changes so it renews earlier. You not need to be concerned that it is going to expire. Your account is set for automatic renewal.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account