Support Board
Date/Time: Wed, 08 Jan 2025 18:01:41 +0000
Problem canceling orders
View Count: 819
| [2016-07-14 07:09:46] |
| User941434 - Posts: 39 |
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For some reason when SC sends a cancel order request to my TD Ameritrade accounts the trades are not canceled. I have executed hundreds of trades in the last 6 month that were cancelled using the same spreadsheet for trading. Any thoughts on why this is now occurring. In a past post from six months ago you implemented a fix so that every 3-5 seconds My TD Ameritrade account was updated and orders were timely sent, filled, and cancelled as directed by my Automated Spreadsheet for trading. See below screenshot of Trade activity log from yesterday when this cancel order problem occurred. http://www.sierrachart.com/image.php?Image=146850311742.png Thanks! Date Time Of Last Edit: 2016-07-14 13:47:44
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| [2016-07-14 17:21:38] |
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We do see a problem in that Trade Activity Log that we did not consider and we need to resolve. We will solve this today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-14 17:22:05
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