Support Board
Date/Time: Wed, 08 Jan 2025 17:29:24 +0000
Automated trading strategy is not issuing trades on SC through account at Infinity brokers
View Count: 907
| [2016-07-12 21:19:02] |
| @sstfrederik - Posts: 404 |
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Hi, A client of mine is using SC through Transact and Infinity and connects to his simulated account. Auto trade is enabled, trade simulation is off, chart trade mode on is checked. The strategy I provided has the correct settings, but there are no trades issued. Not with the live feed, neither with a replay. I can not further test this on the client end with another data/service setting since it is not available. SendOrdersToTradingService is set. There is nothing the trade service log or message log. // Send to trade service is always set
if (sc.GlobalTradeSimulationIsOn == 1) sc.SendOrdersToTradeService = 0; else sc.SendOrdersToTradeService = 1; My client is connected to Transact without any issues. The strategy works fine on my own SC instance (package 5, Rithmic, CQG, SC-data), also the trading partner of my client does not have these issues with his install (package 3, Rithmic). Did I overlook something? Are there issues with auto-trading through Transact? Thanks in advance for any pointers. Kind regards, Frederik |
| [2016-07-12 21:29:20] |
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It should not matter what Trading service is being used. Everything that you have described makes sense and we cannot think of anything else to check. However, you do need to log the return value from the order submission functions to see what the problem is if there is nothing in the Trade Activity Log related to the automated trading system. Refer to: https://www.sierrachart.com/index.php?page=doc/doc_ACSILTrading.html#DebuggingTradingSystems Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-12 21:29:50
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| [2016-07-12 21:32:05] |
| @sstfrederik - Posts: 404 |
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That is implemented and nothing is in the message log. I guess we will go through it again and open some more debugging message in the log. Will get back here if I find anything useful in this process.
Date Time Of Last Edit: 2016-07-12 21:34:01
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| [2016-07-12 21:42:18] |
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Therefore, there must be something related to the orders in Trade >> Trade Service Log or the Trade >> Trade Activity Log.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-13 21:26:31] |
| @sstfrederik - Posts: 404 |
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In the end it was a simple mix-up of account details entered in the "Sierra Chart Custom Studies Access Control Panel". Different field for TransAct users.
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| [2016-07-13 21:46:34] |
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OK.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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