Support Board
Date/Time: Wed, 08 Jan 2025 17:47:13 +0000
any thoughts on this?
View Count: 870
| [2016-07-12 16:46:57] |
| User170575 - Posts: 221 |
|
http://www.sierrachart.com/image.php?Image=1468341858748.png Volume is not correct---it is correct on the Ameritrade platforms. Thx Cy |
| [2016-07-12 17:50:28] |
| |
|
We need some time to check into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-13 20:36:12] |
| |
|
This is still pending to be looked into.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-14 05:30:18] |
| |
|
We have now looked into this. In this chart: http://www.sierrachart.com/image.php?Image=1468341858748.png When the volume starts to increase after 12 PM, that is inaccurate. The volume previous to that is from the Sierra Chart Historical Data Service which does have accurate volume. The reason for the volume increase most likely has to do with Simulate Trades to Match Daily Volume: https://www.sierrachart.com/index.php?page=doc/doc_ChartDataFiles.html#SimTradesMatchDailyVol This is enabled for TD Ameritrade because it is necessary in our experience. So we do not know how to help with this. Other than recommend that you use the Sierra Chart Exchange Data Feed for data and you will not have this problem. Refer to: Sierra Chart Exchange Data Feed We simply cannot help with the TD Ameritrade data feed and we will not because as soon as we start messing around with it, we are going to create another problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-14 05:32:28
|
To post a message in this thread, you need to log in with your Sierra Chart account: